Exact URL
Use /mcp rather than the homepage.
Check the client, sign-in, devices, agent and operation in order. This helps locate the failure without unrelated configuration changes.
URL: https://mcp.penrouz.com/mcp OAuth: correct account Device: online Operation: allowed
Use /mcp rather than the homepage.
Client and device must use the same PENROUZ ID.
Start with devices and one file read.
Use Streamable HTTP and completed OAuth. Sign in again for a session error.
Keep the computer on, the agent running and the network available.
Check the path, client and device permissions. Reduce request frequency at the limit.
URL: https://mcp.penrouz.com/mcp OAuth: correct account Device: online Operation: allowed
Give support the time, platform, tool and error without secrets. Do not publish tokens or one-time codes.
401 at the protected MCP endpoint requires authorization. An operation denial after sign-in needs checking client and local device permissions.
Check power, sleep, network and the background agent. Editing client JSON will not restore a stopped agent. Do not treat a command as executed without a result.
Check the account, device approval and client restrictions.
It needs an allowed root and OS user access.
Open support and describe the failure without secrets.
Choose a working folder and AI client. Add writes and terminal access as your task requires.